Frequently Asked Questions
Save & Buy is an online savings platform that helps you meet your personal goals and desires.
Why should I use Save and Buy?
Our goal is to take the stress out of saving and make it a more simple, secure and social process. Save and Buy is the ideal solution for those planners, savers and aspirers with limited access to credit that need that added touch of personal discipline to maximize their financial potential.
What is the difference between a physical and nonphysical plan?
- A physical plan is one where you are saving towards a physical, non-virtual product. Such products are tangible and are provided by our partner merchants. For more information on physical products click here.
- A non-physical product is a virtual product that a user is saving towards. For example, plans targeted at rent, a birthday celebration or an anniversary fall into this category.The user will save and withdraw their money when their savings plan is complete to use as they desire. For more information on non-physical products click here.
How do I complete my plan?
Plans are completed by making installment payments. This can currently be made via your debit card or your mobile money wallet.
Is my money safe? Where is my money held?
Your money is held within a trust account in Stanbic IBTC Bank. All money is held within Stanbic IBTC Bank until it is withdrawn by you via Save and Buy, or used to purchase a product that you are saving towards.
I have more questions how do I reach you?
You can reach out to us via our contact us page, send an email to firstname.lastname@example.org or place a call to 0700-2000-2000. Either way, we’ll be glad to hear from you.